Video interviewing platforms are a critical component in any organization because they help you ensure you indeed get qualified and experienced candidates during the hiring process. And as a recruiter or HR manager, you depend on video interviewing software to run the hiring process smoothly and ensure you get qualified candidates before time lapses. Thanks to video interviewing platforms, you're faster than phone interviews. Besides, they speed up your hiring process and help you spot excellent candidates without much effort. How can you choose a video interviewing platform? Choosing the right video interview software is never easy because of the multiple video interviewing tools in the industry. But, if you're looking for the best recruitment software, worry no more, as this detailed post will guide you in selecting the right video interviewing platform. Let's get started. 1. Customer support and training You should prioritize customer support when choosing the best video interviewing platforms. Selecting the best platform like Hireflix can help provide you with the customer care team, which comes in handy when your software crashes while conducting an interview. You must never compromise customer support because selecting video interview software with other features won't be good if the customer support staff can't help when a serious issue arises. Besides the customer support staff's reliability, you should also consider their training. Doing this is necessary because video software comes with new technology, which can be challenging to understand how to use at first. Therefore, as you look for video interview software, purchase the one that guarantees training for you and other customers. 2. The platform's functionality Your HR manager and recruiter need to evolve significantly, which also applies to your video interviewing platform's capabilities. This means you should examine your platform's functionality and tell if the providers are working towards advancing their technology to meet your needs as a client. In addition, you must determine if any plans have been put in place to develop and improve your software. To capitalize efficiently on video interviews, you must fine-tune your interview experience to achieve specific needs. For your information, an adaptable platform constantly helps your entire HR team to grow significantly. It also ensures that your company soars to great heights, even in the future. When in business, you'll always want to see your business grow continuously. To make this achievable, ensure you invest in a platform that advances its technology and is committed. Furthermore, adopting new technology has to do with modernization and innovation. 3. Reliable video interviewing software Before investing in a video interviewing platform, examine its validity and reliability because you'll be using the product. For instance, you should understand how the video platform you want to invest in works, especially regarding compliance. Similarly, before subscribing to their platform, ensure you review the service provider's subscription and legal policies. After confirming the provider's legitimacy, you can now comfortably address illegitimate issues. 4. Integration capabilities HR and the hiring process are large, and video interviews are just a section. Thus, to enhance your overall productivity, you must invest in a video interviewing platform that will likely integrate with your applicant tracking system (ATS). Remember that when you use your entire software consistently, your interview will be efficient. Therefore, examine what applicant tracking systems your video interviewing platform integrates before purchasing. If the list doesn't entail your ATS, inquire if they plan to integrate in the upcoming future. You can also ask if they can provide you with partial integration. Remember, the video interviewing platform you choose must have solutions to all your hiring needs and demands. Choosing standalone video interview software isn’t an offense, but selecting the one that integrates with your ATS will enable you to experience cohesive and smooth hiring and interviewing process. 5. Pricing Your budget determines the video interviewing software you choose. Therefore, before deciding, ensure you ask for its price and what it includes. To get a better deal, ensure you run a comparison of packages across numerous platforms. This will enable you to choose the one that comes at a reasonable price. Additionally, through the comparisons, you'll be able to tell if you can increase your budget because of specific features. Landing on cost-effective software needs you to engage in thorough research. However, in the end, ensure you find a video interviewing provider that's suitable for your budget and also meets your budget. 6. User experience The design of the software you want to buy should enable you to perform your entire duties with ease. This will offer you peace of mind. Furthermore, it’ll also help you on time. Remember, the user experience of a video interviewing software can break or make your video interview. When utilizing video interview software, you should consider multiple technical factors. These factors include adjusting color tones, managing notifications, and linking up with another party effortlessly. At the same time, there are many things you can accomplish within the signing-up duration, such as adding your logo, setting the average length for answering each question, inserting a video to each of the questions, and constructing an interview. You can also come up with a thinking duration for each candidate. After this, start the invitation process as you collect interviews so that you share them with your entire team. Likewise, the interview process will likely be affected if the user undergoes numerous processes. In addition, if you're conducting the interview in an area with insufficient light. You or the candidate must find a way to boost the video call's brightness faster. 7. Choose the one with multiple features Video editing software with multiple features is productive for both candidates and recruiters. Video editing providers with features such as a talent pool, mechanisms for note-taking, and an in-built scoring system make the entire interviewing experience excellent. Therefore, when choosing the best video interviewing software, you should consider the software's key features. Takeaway If you want to replace your video interview platform or you're in search of new recruitment software, this guide has offered you the helpful insights you need to know. With this knowledge in mind, you’ll undoubtedly benefit and be able to pick out the best video interviewing platform. Therefore, you should use this guide to ensure you select an online recruitment tool with the potential to meet your needs and demands. Further Reading \t Cross Platform App Development Company: How to Choose the Best Product Development Company for Your Business \t 4 Essential Tips for Growing Your Online Businesses \t How to Effectively Choose a Web Design Company?