Performance appraisal of employees, also known as the quality review of employee performance, is an essential HR exercise to determine whether employees deliver quality work and add value to the organization. Companies thrive on superior employee performance, and reviewing their performance is the only way to evaluate how much employees contribute to the organization and help business sustenance and growth. Supervisors who review employee performance get the opportunity to give formal feedback to the concerned employee about performance. The evaluation helps to understand whether employees are performing efficiently and helps to realize the organizational goals.
The importance of quality review
Improving employee performance by encouraging them to do better and underlining their weaknesses with the intent of helping them overcome them is the primary purpose of performance review. Since performance evaluation of employees is a critical exercise for the organization’s success, it is essential to take a disciplined approach to conducting performance evaluations. Good performance review quality of work requires committed leaders, supervisors who dare to face the moment of truth, and open employees.
Optimizing the review quality
Performance reviews should be free from bias and optimal without discouraging employees when discussing the negative aspects of performance. They should use the feedback with a positive mindset and try to perform better overall, emphasizing developing the weak areas. Reviews must be optimal, and the reviews should be done objectively based on data and not how one feels about it. To communicate the points objectively to employees by keeping emotions under control, supervisors can use some standard quality of work performance review phrases or jargon in the review. The phrases aptly convey the supervisor’s views while underlining the rationale behind them.
Types of performance review phrases related to the quality of work
The performance review phrases are of five kinds – phrases that describe the superior quality of work that exceeds expectations, excellent quality of work, delivering what is expected, and need for improvement. Employees fail to meet the minimum standard.
The phrases help employees understand the areas where they excel and those that need improvement.
High-performing employees – To describe the contribution of consistently high-performing employees, the supervisor can use the phrase ‘Michael goes beyond his limits every time to deliver superior work.’ Or ‘Micheal always asks questions before starting any work to ensure that he does the right things at the first attempt that saves time and cost.’
Excellent work – Recognizing the superb work motivated employees to do better. Telling someone ‘Elizabeth has an uncompromising attitude for achieving accuracy every time. Another example is ‘Pam double checks her works to maintain excellence in whatever she does.’
Doing the expected – Stating that ‘Julie is a perfect team man who respects her teammates and works with them cohesively.’
Need help for improvement – ‘Ava needs to practice multi-tasking to make good use of her abilities to deliver more than she normally does.’
Falling short of meeting the standard – ‘John must ask questions before starting work to avoid mistakes that lead to failure.’
The above are some of the quality review phrases that can help optimize the quality of performance reviews.
