Replying to emails, whether professional or personal, is unavoidable. As far as personal emails are concerned, it can be an informal chat. But when it comes to professional mails, there are a few email etiquette Dos and Don’ts that you must follow.
Emails DOs and DON’Ts
Today’s mail services have automated replies, which must be tailored and drafted according to the requirement. Most of the time, business email etiquette must be maintained with clients properly. Since there is no one-fits-all email format, let us find out how you can be perfect in the case of business mails.
Email Etiquette – The DOs and DON’Ts
First, let us begin with the Dos.
DOs
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Salutation is Crucial
With friends beginning with a Hi or hey is perfect, but when it comes to communicating with a new client, it must be formal, and the salutation must be proper. Some of the phrases that you can use include “good morning,” “good evening,” “good afternoon,” “Greetings,” or “hello.”
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Proofread Your Draft Before Hitting the Send Button
Before it leaves your mailbox, proofread the draft. If required, edit it and check for any spelling and conceptual mistakes. If someone wants to enter a business deal with you and finds that you are not up to the mark, it may adversely impact your image.
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Stay Calm and Concise
Concise does not mean you will write an email of the length, but it must be of the appropriate length to convey your message. This is the essential part of Dos. Do not send any email when you are not in a proper mood. If you are upset over something, calm down first and then get down to writing. Your email tone and approach will differ in both conditions, while you are calm and angry.
Email Etiquette – DON’Ts
Having said about the Dos, let us find out the Don’ts below.
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Do Not Put Anyone Down
Email is digital communication, and it will stay on for many years to come. So, when writing an email to your client or anyone, make sure you do not talk ill about anyone, and it does not leave an excellent impression on the client or the recipient.
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Do Not Punctuate Poorly
While writing an email, try not to add exclamation marks a lot. And if you do, make sure you keep it to a minimum.
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Do Not End Abruptly
Just as you begin the email appropriately, end it well too. Use “best,” “best regards,” or “thank you,” and “sincerely.”
You must remember these mail etiquette while communicating professionally. It will surely be helpful and beneficial for you.
