Companies have been making the most out of remote work. Savings from lack of rent and electricity costs have been significant.
But how did companies remain efficient with employees scattered across the globe?
The answer is very simple. Companies made use of project management tools.
These tools bridged the physical gap between people to make collaboration easy.
Let’s look at DevRev and Slack, two tools helping companies thrive in this remote work scenario.
Slack
While Slack might look like a simple chat application, it is much more. It is the ultimate tool for collaboration and communication within companies.
You can use multiple communication streams to chat with different teams in a project. You can share important documents and files all in one place. You can even have a separate channel just for memes!
Slack has become so powerful and widely used because it follows a product-led approach. The company behind Slack put the product and customers before everything else.
Slack is so easy to use and has a great user experience. The UI makes it easy to navigate across different projects and channels. You can use Slack on your phone or desktop.
Slack also has many integrations available. This allows you to use Slack with all of your other tools seamlessly.
You can get a notification on Slack whenever a pull request or commit is made on Github. You just have to subscribe to active notifications on the channel.
The Slack pricing is also very affordable. The cheapest plan (for companies) starts at around $7 per user.
Why use Slack?
You might wonder why you use Slack and not another messaging tool like Whatsapp or iMessage.
That’s because Slack is more than just a chat tool. It’s a tool that can streamline exhausting tasks. It can help you keep a record of all communications and documents.
You can use Slack with Trello or DevRev for optimum productivity. You won’t have to switch through apps constantly.
You can send direct messages to teammates to clear doubts.
Slack also has robust notifications. This way, you get updates when things go wrong. You can also customize notifications and change the sound for different channels.
To summarize, Slack offers:-
- Collaboration across the globe. It’s never been easier for remote teams to work efficiently.
- Integrations to connect Slack to your favorite productivity and project management apps. Google Drive, Zapier, Jira, Zoom, Figma, Asana, Salesforce, and countless more integrations exist for Slack.
- Automation using automated workflows to save time. Anything repetitive in nature can be eliminated.
- Security and prevents spam. You also avoid the possibility of phishing. Companies or individuals can work with clients or customers securely.
- Transparency as all chats and documents are saved in channels. A person who joins the channel newly can also update themselves on everything.
- Flexibility. You can share files, videos, etc., all in Slack. You don’t have to use separate apps.
DevRev
DevRev is the tool everyone is excited about. While it is still in beta, many people think it has the potential to become omnipresent. DevRev is also Product-led and solves engineering pain points.
While we have CRMs that focus on sales and customer support, we have nothing that helps developers get feedback from users. There is no connection between the developer (Dev) and the user (Rev).
DevRev is changing this by offering a DevCRM. It empowers developers with information for better decisions and higher customer satisfaction.
In this day and age, developers are integral to a company’s success. They are the ones that innovate and create new features.
A developer that understands the customer becomes indispensable. They build for the user. This is what DevRev hopes to achieve.
Why use DevRev?
DevRev empowers companies to grow with the product at the center. The only way the product improves is with customer feedback. So, essentially, you focus on the product and the customer.
Nowadays, even B2B companies look like B2C ones. While CRMs are great for B2B companies, they are ineffective for the latter.
Most companies nowadays have a large team of developers responsible for product features. You need a CRM dedicated to them.
That’s why a DevCRM is essential. Otherwise, it takes months for user issues to reach developers. Without feedback, developers will make the situation worse instead of alleviating it.
Most of the tools available are manager-centric. The experience is awful for developers.
Developers must use multiple tools to understand the workflow and their upcoming tasks. They must navigate code repositories, chat channels, ticketing software, and DevOps tools to understand their project.
DevRev eliminates this hassle and provides everything in one system.
It acts as a CRM. But instead of focusing on sales and leads, it focuses on the product, developers, and customers.
You can create new issues or tickets and assign them to team members. You can add resources and other details.
The best part about DevRev is how everything is organized. DevRev uses Parts.
Take an essential website. You would have your Javascript, HTML, CSS, and server. Each would be one Part. So you can create your issue for a specific part of the project.
Everything comes together with Trails. Here you get a visual representation of how everything is connected. Depending on your needs, you can see which APIs are powering which features or anything else.
DevRev + Slack
DevRev and Slack are the only two tools every product-led company needs. Slack offers communication, collaboration, and countless integrations. DevRev offers CRM features for Developers and includes issues, tickets, and others to make other tools obsolete.
Slack makes it easy to communicate with team members using channels and is perfect for remote work. It gives updates when changes are made in Github Repos. It doesn’t tell developers what to work on.
DevRev fills this gap. It builds a connection between code, services, and the final product. Every user (Rev) interaction is used to make a better product.
Developers become stakeholders and truly own a piece of the product code.
